Contact Us - Flexicartor Global Marketplace

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Email Us

For general inquiries and support

support@flexicartor.com

Call Us

Mon - Sat, 9:00 AM - 8:00 PM IST

+91 6292009662

Visit Us

214 Mayfair Elite, 8 Nolini Maitra Road,
Kolkata — 700084, West Bengal, India

Business Hours

Monday - Friday: 9:00 AM - 8:00 PM IST
Saturday: 10:00 AM - 6:00 PM IST
Sunday: Closed
Online support available 24/7

Grievance Redressal Officer

Name: Sujit Das
Email: grievance@flexicartor.com
Acknowledgement: Within 24 hours
Resolution: Within 15 days of receipt
Appointed under IT Intermediary Guidelines 2021 & Consumer Protection (E-Commerce) Rules 2020

Buyer Support

Help for shoppers & customers

Track your orders in real-time with live updates and estimated delivery dates.
Request returns, refunds, or exchanges within 30 days of delivery.
Get help with payment issues, failed transactions, or billing queries.
Report counterfeit products or misrepresented listings for quick resolution.
Manage your account settings, addresses, saved cards, and preferences.

Contact Buyer Support

Seller Support

Help for merchants & businesses

Get guidance on product listing, catalog management, and inventory setup.
Resolve payment & payout issues including settlement delays and fee clarifications.
Access shipping & logistics support for domestic and international fulfillment.
Learn about Flexicartor advertising, promotions, and visibility boosting tools.
Get help with store verification, policy compliance, and account health.

Contact Seller Support

Get in Touch with Us