Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used across the internet to make websites function properly, improve user experience, and provide information to site owners.

When you visit the Flexicartor marketplace at flexicartor.com, we use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to recognise your browser, remember your preferences, and deliver a personalised shopping experience across our global marketplace platform.

Cookies do not typically contain personal information that directly identifies you, but the data we store about you through cookies may be linked to information you have provided to us, such as your account details or browsing history on the platform.

The Flexicartor marketplace uses several categories of cookies, each serving a distinct purpose in delivering and improving our platform:

Essential Cookies

These cookies are strictly necessary for the Flexicartor marketplace to function. Without them, key features such as secure login, adding items to your cart, and completing purchases would not work. Essential cookies include:

• Session cookies: Maintain your login state and shopping cart contents as you browse the marketplace.
• Security cookies: Detect authentication abuses, protect against fraudulent transactions, and ensure secure checkout.
• Load-balancing cookies: Distribute traffic across our servers to keep the marketplace responsive and fast.
• Cookie consent cookie: Stores your cookie preferences so we respect your choices on subsequent visits.

Functional Cookies

These cookies allow the marketplace to remember choices you make and provide enhanced, personalised features:

• Remembering your preferred language and regional settings for the marketplace.
• Storing your display preferences (e.g., grid vs. list view for product listings).
• Keeping track of recently viewed products and sellers so you can easily return to them.
• Pre-filling forms with your previously entered details for a faster checkout experience.

Analytics Cookies

We use analytics cookies to understand how buyers and sellers interact with the Flexicartor marketplace. This data helps us improve platform performance, navigation, and the overall shopping experience. The information collected is aggregated and anonymised, meaning it cannot be used to identify you personally.

Marketing Cookies

Marketing cookies are used to track visitors across the Flexicartor marketplace and, where permitted, across other websites. Their purpose is to display advertisements and promotions that are relevant to your interests. These cookies also help us measure the effectiveness of marketplace promotional campaigns and limit the number of times you see a particular advertisement.

In addition to our own cookies, the Flexicartor marketplace works with trusted third-party service providers who may place cookies on your device when you visit our platform. These third parties help us operate, improve, and secure the marketplace:

Google Analytics

We use Google Analytics to collect anonymised data about marketplace traffic and user behaviour. Google Analytics cookies help us understand which product categories are most popular, how buyers navigate the platform, and where we can improve the user experience. The data collected includes page views, session duration, bounce rates, and general geographic location.

• _ga: Distinguishes unique users. Expires after 2 years.
• _ga_*: Maintains session state. Expires after 2 years.
• _gid: Distinguishes unique users. Expires after 24 hours.
• _gat: Throttles request rate. Expires after 1 minute.

You can learn more about how Google processes your data at Google's Privacy Policy. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Payment Providers

When you make a purchase on the Flexicartor marketplace, our licensed payment aggregator and associated payment gateways may place cookies on your device to process transactions securely, prevent fraud, and comply with regulatory requirements. These cookies are strictly essential for safe payment processing and include:

• Transaction security cookies: Validate and authenticate payment requests during checkout.
• Fraud detection cookies: Identify potentially fraudulent transactions to protect both buyers and sellers on the marketplace.
• PCI compliance cookies: Ensure that payment processing meets Payment Card Industry Data Security Standards.

You have full control over the cookies stored on your device. There are several ways to manage, disable, or delete cookies:

Through Our Cookie Settings

The Flexicartor marketplace provides a cookie consent banner when you first visit our platform. You can use it to accept or reject non-essential cookies. To update your preferences at any time, look for the "Cookie Settings" link in the footer of any page on our website.

Through Your Browser Settings

Most web browsers allow you to manage cookies through their settings. Below are instructions for the most common browsers:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. From here, you can block third-party cookies, clear cookies on exit, or manage exceptions for specific sites like flexicartor.com.
• Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data. You can choose to block cookies entirely, block only third-party cookies, or delete stored cookie data.
• Safari: Go to Preferences > Privacy > Cookies and website data. Safari also offers Intelligent Tracking Prevention which automatically limits cross-site tracking.
• Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data. You can block or allow cookies and set exceptions per site.
• Opera: Go to Settings > Privacy & Security > Cookies. You can choose to block all cookies, block only third-party cookies, or allow all cookies.

Mobile Devices

• iOS (Safari): Go to Settings > Safari > Privacy & Security. Toggle "Block All Cookies" or "Prevent Cross-Site Tracking" as desired.
• Android (Chrome): Open Chrome, tap Menu > Settings > Site settings > Cookies. Choose your preferred cookie blocking level.

When you first visit the Flexicartor marketplace, a cookie consent banner will appear at the bottom of the page. This banner gives you the option to:

• Accept All Cookies: Enable all categories of cookies (essential, functional, analytics, and marketing) for the best possible marketplace experience.
• Reject Non-Essential Cookies: Only essential cookies required for the marketplace to function will be placed on your device.
• Customise Your Preferences: Choose which specific categories of non-essential cookies you wish to allow or block.

Your consent preferences are stored in a cookie on your device so that we can remember your choices for future visits. You can change your preferences at any time by accessing the "Cookie Settings" link available in the footer of every page on the Flexicartor marketplace.

By continuing to browse the marketplace after being presented with the cookie consent banner (without making a selection), only essential cookies will remain active. We do not interpret continued browsing as consent for non-essential cookies.

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or the cookies used on the Flexicartor marketplace. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy.
• Display a notification banner on the marketplace to inform you of significant changes.
• Re-request your cookie consent if the changes involve new categories of cookies or new data processing purposes.
• Where required by law, notify you via email if you have an active Flexicartor account.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies on the marketplace. Your continued use of the Flexicartor platform after any changes take effect constitutes your acknowledgement of the revised policy.

If you have any questions, concerns, or requests related to this Cookie Policy or how the Flexicartor marketplace handles your data, please reach out to us:

We aim to respond to all cookie and privacy-related queries within 24 hours on business days. For requests relating to your data rights under applicable privacy laws, please email us at privacy@flexicartor.com with the subject line "Data Rights Request."