Effective Date: 10-09-2025
Entity: Flexicartor Private Limited
Website: https://flexicartor.com
1. Secure Payment Commitment
At Flexicartor, protecting your financial information is our top priority. All transactions on our platform are processed through PCI-DSS–compliant payment gateways approved by the Reserve Bank of India (RBI).
We implement the following security measures:
- SSL Encryption (256-bit) for all pages and transactions.
- Secure Socket Layer (HTTPS) for safe checkout.
- Two-Factor Authentication (2FA) / OTP verification mandated by Indian banks.
- No storage of sensitive card/payment details on our servers.
- Fraud detection & monitoring systems to prevent unauthorized use.
2. Accepted Payment Methods
We offer multiple secure payment options to serve both Indian and international customers:
(a) For Indian Customers
- Credit/Debit Cards – Visa, MasterCard, RuPay, American Express, Diners.
- Net Banking – Supported across leading Indian banks.
- UPI (Unified Payments Interface) – Google Pay, PhonePe, Paytm, BHIM, etc.
- Wallets – Paytm Wallet, Amazon Pay, Mobikwik, etc.
- Cash on Delivery (COD) – Available in select pin codes.
(b) For International Customers
- International Cards – Visa, MasterCard, American Express, Discover.
- PayPal.
- Apple Pay / Google Pay (where supported).
- Bank Transfers / Wire Transfers (for high-value orders, subject to approval)
3. Currency & Conversion
- Prices are displayed in INR (₹) by default for Indian customers.
- For international customers, we may display/accept payments in USD, CAD, AUD, EUR, GBP, AED, or other supported currencies.
- Final billing currency will depend on your payment provider. Currency conversion charges, if any, are borne by the customer.
4. Fraud Prevention
To ensure secure commerce:
- Transactions undergo 3D Secure verification (Verified by Visa, MasterCard SecureCode, etc.).
- Suspicious orders may be flagged or held for verification.
- Flexicartor reserves the right to cancel/refund orders flagged by payment processors as high-risk.
5. Cash on Delivery (COD)
- COD is available for select orders within India only.
- Orders placed on COD may require phone/email confirmation before dispatch.
- Repeated COD order cancellations may lead to restrictions on using COD in future.
6. Payment Confirmation
- You will receive an instant email confirmation once your payment is processed successfully.
- In case of payment failures, please retry or contact our support team.
7. Contact Us
For payment queries, please contact:
Flexicartor Private Limited
Email: contact@flexicartor.com
Phone: +91 8276816521